Shipping Policy

We look forward to getting your order to you! Below is what to expect when shopping with us.

Delivery Time

Estimated delivery is 8–16 days from the date you place your order. Delivery times are estimates and may vary depending on your location, carrier delays, and busy holiday periods.

Shipping Costs

Any applicable shipping charges are displayed at checkout before you complete your purchase.

Your Delivery Address

Please check that your shipping address is complete and accurate before placing your order. If you notice a mistake, contact us as soon as possible. Address changes may not be possible once an order has been dispatched.

Holiday Orders

For advent calendars and Christmas gifts, please order well ahead of your intended start date or gifting date. Delivery by a specific date is not guaranteed.

Delayed or Missing Orders

If your order hasn’t arrived within the estimated delivery window, please contact us through our Contact page with your order number so we can help investigate.

If tracking shows your order as delivered but you haven’t received it, check around your delivery location and with other members of your household, then contact us for assistance.